Cancellation Policy

Cancellation Policy

of our hotel


Holiday Apartments

Reserved holiday apartments cannot be cancelled free of charge. The cancellation policy is as follows:

  • cancellation up to 60 days prior to arrival:
  • cancellation between 59 and 30 days before arrival:
  • cancellation 29 days or less prior to arrival:
  • 20% of the total amount
  • 50% of the total amount
  • 80% of the total amount

After the reservation is made, a down payment amounting to 20% of the accomodation price (and parking costs, if applicable) becomes due. We ask that the remaining amount is transferred at the latest 4 weeks before your arrival.


Hotel

Reservations can be cancelled free of charge as follows:

  • 08.02. - 25.03.
  • 25.03. - 29.04.
  • 29.04. - 01.06.
  • 01.06. - 03.10.
  • 03.10. - 04.11.
  • 04.11. - 20.12.
  • 20.12. - 03.01.2019
  • By 1 day prior to arrival at 6 p.m.
  • By 7 days prior to arrival
  • By 14 days prior to arrival
  • By 21 days prior to arrival
  • By 7 days prior to arrival
  • By 1 day prior to arrival at 6 p.m.
  • By 21 days prior to arrival

After that, we charge a fee of 80% of the room price for each day that is not re-booked in case of cancellation or non-arrival.

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